Customer Service is our top priority. Contacting
us is easy - anytime, anywhere. Just call
us at 800-820-8788 or 021-38784988, and we
will assist you with all your card-related
queries. You can also use our Automated
Phone Services
for account inquiries, promotion and other
information inquiries
Shanghai Pudong Development
Bank has more than 100 branches in Shanghai,
many of which operate 365 days a year.
Just visit the branch nearest to you
to enjoy our warm and personalized services.
You can log on to Online
Services at any
time to check your Card status, review past
statements or check your recent transactions.
You can even change your ATM and Online Services
PIN, and set up your online statement reminder.
Together with Visa, SPDB
Credit Card provides24-hour
Worldwide Emergency Assistance.You can
call for travel assistance, business assistance,
emergency legal support, emergency medical
referrals and a host of other exceptional services.
