For using your card safely, please change your online service PIN and 24Hour Customer Service PIN constantly.
ATM or Online Services PIN
1 SPDB Credit Card Center will mail your credit card PIN to you. With this PIN, you can draw cash from ATMs displaying the China UnionPay mark or the Visa mark. Furthermore, this PIN is your Online Services PIN, thus can be used to access the SPDB Credit Card Online Services.
2 You will be held accountable for transactions authorized with your PIN
3

For your safety, please safeguard your PIN and change it regularly.

4 You can change your PIN at any Shanghai Pudong Development Bank ATM or log on to Online Services . If you change your ATM PIN, your Online Services PIN will also be changed accordingly, and vice-versa.
24-Hour Customer Service PIN
1

You can use this PIN to access our 24-Hour Customer Service, Automated Phone Services

2

Your initial PIN is automatically generated from the identification documents submitted with your credit card application.

 
 
3

You can call our 24-Hour Customer Service to change your PIN.

   
     
 
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