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Can I make purchases immediately after receiving my card? |
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Yes! Simply sign on the back of the card and you can use your card immediately. It's that easy. |
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Is my signature all that is needed when making purchases? |
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Yes. Signature has long been the internationally recognized authentication standard. Each individual's signature is unique, and signing for purchases is both safe and convenient. As an added feature, our free Photo Card provides extra protection against fraudulent use. |
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How can I check my account status if I miss my statement? |
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You can gain access to your account at any time.
In addition to your monthly statement, you can also
contact us at our 24-Hour Customer Service Hotline.
You can also log on to our Online
Services for account inquiries. |
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What should I do if my credit card is lost or stolen? |
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Immediately contact out 24-Hour Customer Service
to report the loss of your card. Your lost report
is effective immediately, and we will ensure that
a replacement card is issued to you as soon as possible.
Any liabilities arising from unauthorized transactions
after loss report will be borne by the Credit Card
Center. |
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Can I make deposits to my credit card, like a savings account? Will I earn interest? |
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The uniqueness of a credit card lies in its
“spend now, pay later” concept. This differs it
from debit cards and savings accounts. Even if
there are extra funds in your credit card account,
you will not earn any interest. If you withdraw
these extra funds, you will still need to pay a
Cash Advance Fee. |
