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Application process

Get the application form

1.Apply for the credit card online immediately

2.Download and print the application form only, complete the information and deliver it to the designated operating office.

3.Obtain the credit card at the operating office of SPDB.

 

Fill in the application form

1.Fill in the relevant personal information on the application form;

2.Confirm the information filled in and sign you name on the signature column;

3.Attach the necessary documents as required by the application form;

4.If you choose to apply for the credit card online, complete the information and submit the application online. You are requested to activate your card at an operating office after receiving the card if you make the application for the first time.

 

Submit the application form/activate the credit card

Submit the application form/activate the credit card at the designated operating office of SPDB

Please the visit the website www.spdb.com.cn to enquire the operating offices of SPDB.

 

Notes

After submitting the application, you may receive the call for verification from 021-51959995021-51959999or 0512-81868339. If you get such calls, please answer the calls. The calls may request to verify information with you, but will not enquire any password. Thank you for your cooperation!

Tips for new clients

Q:What are the conditions for application for a credit card? Which materials are required?

A:Conditions: master card: the applicant must be more than 18 full years old (inclusive) with sound credit standing. Supplement card: the applicant must be more than 15 years old (inclusive) and shall be an immediate family member of the applicant of master card, that is, spouse, parent or child of the applicant of the master card.

Materials required:

1.Application form;

2.Identity certification: the photocopies of the positive and negative sides of the identity card. Special conditions for temporary identity card (for the temporary identity card, except the prefabricated card of China Mobile that can’t be applied for, other applications will be accepted, provided that the date of the handling the card shall be one week prior to the expiry date of the certificate): for the applicant of the supplement card who is less than 16 full years old and does not hold an identity card, the valid identity certification is household certificate.

3.Job certification: photocopy of work number card/job certificate, original name card, original job certificate or photocopy of employment contract

4.Income certificate: the bank statements of recent consecutive three months or photocopies of deposit book, photocopy of deposit certificate, income tax receipts of recent consecutive three months or the income certificate issued by the employer.

 

The extra submission of following cetificates will help to increase the line of credit: complete photocopy of property ownership certificate, photocopy of mortgage loan or the original notice of repayment of any mortgage loan in recent two installments, photocopy of deposit certificate, photocopy of driving permit (positive and negative side)

5.Residence certification: the applicant may provide the photocopies of the bills of water, power, gas and telephone, and property management fees as the valid residence certificates, or provide the household certificate with the name and domicile of the applicant, bank statement and mobile phone charge bills, the lease contract with the applicant as the lease and the property ownership certificate as the valid residence certificate. The residence certificates of bills shall be issued within 45 days (inclusive).

 

Q: Which channels are available for application for the credit card?

A: The salespersons, operating offices, online application on the website of the credit card, application via the wechat, online banking of SPDB.

Q: How long will it take to obtain a credit card and how soon can I check the progress of application?

A: 1. Generally our bank will complete review within 15 working days after receiving the complete application materials from the client.

2.Generally the client may check the application progress on the website within 10 working days after our bank receives the complete application materials.

Q: How to apply for a supplement card? What kind of materials shall be supplied?

A: The applicant of a supplement card shall be 15 full years old (inclusive) and shall be an immediate family member of the applicant of the master card, that is, the applicant of the supplement card shall be spouse, parent, or child of the applicant of the master card. For the applicant of the supplement card who does not hold the identity card for less than 16 full years old, the valid identity certification is household certificate.

During the review, following certificates may also be required: the certification materials proving the relationship between the applicants of the master card and supplement card, the signature of the applicant of the supplement card shall be attached on the application form, which may be signed by the applicant of the master card on behalf of the applicant of the supplement card.

Q: What if the application for credit card fails?

A: The application for credit card is subject to the overall evaluation of the credit reference system of our bank based on various elements, for example, age, stability of job, income, credit information, etc. In the event of any change to the job or financial conditions, the applicant may be re-filed 3 months later. Our bank will keep properly all application materials submitted by the applicant to guarantee the privacy and security.