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Multiple services

24-hour hotline service

No matter where you are, just dial 800-820-8788 or 021-38784988, we will solve all problems to relating to this card. You can check your financial conditions and know the promotion activities and other information via the automatic voice service. We also provide 24-hour detailed manual service to answer your questions patiently to have you to experience our client-first service conception.


Field service

SPDB has established various operating offices to provide service for you, some of which render service in the whole year. Just accept our familiar and warm service at the operating office nearby.


Online service

You may log in the online account service to check the current conditions, the statements of latest 6 months, and the details of transaction without statement of your account. You may also change the password and establish statement reminding function as well as global emergency support.

SPDB, together with the international card organization with huge global network, provide 24-hour global emergency support service which includes commercial assistant service, urgent legal aid, urgent medical service and other individual service to satisfy your various emergency demands.